Shrishraddham Facilities (OPC) Pvt. Ltd., operating Sevagram365.com is committed to protecting the privacy of our customers and service providers. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile app, and related services.
1. Information We Collect:
Personal Information: We collect personal details such as your name, contact number, email address, and physical address when you register or book services on Sevagram365.com.
Payment Information: When making a payment for a service, we collect billing information like your credit card details or other payment methods.
Location Data: To provide nearby service providers, we may collect your geolocation data when you use our app.
Usage Data: We track how you interact with our platform, including browsing history, searches, and other usage details to improve our services.
2. How We Use Your Information:
- To process your service bookings and deliver the requested services.
- To communicate with you regarding your service requests, cancellations, and support inquiries.
- To improve and personalize your experience on our platform.
- To facilitate secure payments.
- To comply with legal obligations and safeguard our rights.
3. Information Sharing:
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: To fulfill your service requests, we share relevant information with service providers who are registered on our platform.
Payment Gateways: Your payment information is shared with secure payment processors for transaction processing.
Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
4. Data Security:
We implement appropriate security measures, such as encryption, to protect your personal and payment information.
5. Your Rights:
Access & Update: You can access and update your personal information through your account settings.
Data Deletion: You may request the deletion of your account and associated data by contacting us.
Opt-Out: You can opt-out of receiving promotional communications from us at any time.
6. Cookies:
We use cookies and similar technologies to track user activity and improve our platform's functionality. You can manage cookie settings in your browser.
7. Third-Party Links:
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Contact Information:
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
Phone Numbers:
+91 8652101501
022-69710997
Email
[email protected]
[email protected]
Address:
Shrishraddham Facilities (OPC) Pvt. Ltd.
206 Parijat A, BHD Patel Kunj,
B P Road, Bhayander East,
Thane, Maharashtra - 401105
Thank you for trusting Sevagram365.com. We are dedicated to protecting your privacy while providing the best on-demand service experience.
