At Shrishraddham Facilities (OPC) Pvt. Ltd., we strive to provide the best possible service through our platform, Sevagram365.com However, we understand that circumstances may arise where a customer needs to cancel or reschedule a service. Please review our cancellation policy below:

1. Cancellation by Customer:
   - Cancellations made 24 hours before the scheduled service will receive a full refund.
   - Cancellations made within 24 hours of the scheduled service will incur a 20% cancellation fee, as we reserve the service provider’s time and resources.
   - No refunds will be provided for cancellations made after the service provider has arrived or if the service is canceled without notice.
   
2. Rescheduling Policy:
   - Rescheduling requests must be made at least 12 hours before the scheduled service time.
   - Customers can reschedule once without any penalty. Any further rescheduling may incur additional charges depending on the service provider's availability.

3. Cancellation by Service Provider:
   - If a service provider cancels the service, customers will be given the option to reschedule or receive a full refund
   - We will do our best to match the customer with an alternative service provider if available.

4. Refund Process:
   - Refunds will be processed within 5-7 business days and credited back to the original method of payment.
   
5. No-Show Policy:
   - If the customer or contact person is not present at the agreed location and time for the service, the service will be considered as a no-show and the customer will be charged the full-service amount.

For any inquiries or further assistance regarding cancellations, please contact us at:

Contact Information:

Shrishraddham Facilities (OPC) Pvt. Ltd.  
206 Parijat A BHD Patel Kunj B P Road  
Bhayander East, Thane, Maharashtra - 401105  
Phone: 8652101501 / 022-69710997  
Email: [email protected] / [email protected]