Welcome to Shrishraddham Facilities (OPC) Pvt. Ltd. These terms and conditions govern the use of Sevagram365.com our on-demand service booking portal and mobile apps. By using our platform, you agree to comply with and be bound by the following terms.

1. Service Use:
Account Registration: To book or provide services through our platform, you must register for an account. You are responsible for maintaining the confidentiality of your account information and password.
Accurate Information: Users must provide accurate and current information when registering and booking services. Misleading or false information may result in account suspension or termination.

2. Booking and Pricing:
Service Requests: Customers can book on-demand services through our website or mobile app. Service providers nearby will be notified of the request and can accept or reject it based on availability.
Bidding Option: Customers have the option to bid for services based on their budget. Service providers may choose to accept, decline, or counter-bid based on the service requirement.
Service Charges: The price of services will depend on the nature and duration of the service, as well as any specific customer requirements. Any additional fees or charges will be clearly stated before the booking is confirmed.
  
3. Payments:
Payment Methods: Customers can make payments securely through the available payment gateways on our platform. Payment must be made in full before or after the service is completed, as per the agreement.
Payment Security: All transactions are encrypted and handled through secure payment systems. We do not store sensitive payment information on our platform.

4. Service Provider Responsibilities:
Professionalism: Service providers are required to conduct themselves professionally at all times and provide high-quality service.
Verification: All service providers listed on Sevagram365.com are verified and vetted to ensure they meet quality standards. However, Shrishraddham Facilities (OPC) Pvt. Ltd. is not responsible for any damages or liabilities caused by the service provider’s negligence.
  
5. Customer Responsibilities:
Cooperation: Customers must ensure that service providers have access to the premises and necessary materials to complete the service.
Cancellations: Customers are responsible for adhering to the cancellation policy. Cancellations made less than 24 hours before the scheduled service may result in cancellation fees.

6. Liability:
Shrishraddham Facilities (OPC) Pvt. Ltd. is not liable for any loss, damage, injury, or inconvenience caused by the use of our services or by service providers. While we vet our service providers, the responsibility for the completion and quality of the service lies with the provider.

7. Termination:
We reserve the right to suspend or terminate your account if you violate these terms or engage in any unlawful or prohibited activities on our platform.

8. Privacy Policy:
By using Sevagram365.com, you agree to our privacy policy, which outlines how we collect, use, and protect your personal data.

9. Contact Information:
If you have any questions or concerns regarding these terms and conditions, please contact us at:

Phone Numbers:
  +91 8652101501  
   022-69710997

Email: 
   [email protected]  
   [email protected]

Address: 
  Shrishraddham Facilities (OPC) Pvt. Ltd.  
  206 Parijat A, BHD Patel Kunj,  
  B P Road, Bhayander East,  
  Thane, Maharashtra - 401105  

By continuing to use our services, you agree to these terms and conditions. Thank you for choosing Sevagram365.com for your on-demand service needs!